ChoiceFMUK Mobile App

Last updated: 27/01/2026

ChoiceFMUK (“we”, “us”, or “our”) operates the ChoiceFMUK mobile application (the “App”). We are committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our App.

1. Information We Collect

a) Information You Provide

We may collect information that you voluntarily provide, such as:

  • Name or nickname (if you contact us)

  • Email address (e.g. for enquiries, competitions, or feedback)

  • Messages or content you send to us

b) Automatically Collected Information

When you use the App, we may automatically collect:

  • Device type and model

  • Operating system and version

  • App usage data (e.g. listening duration, features used)

  • IP address (used for analytics and security)

c) Third-Party Services

The App may use third-party services (such as streaming providers or analytics tools) that collect information to help us improve performance and reliability. These services may collect data according to their own privacy policies.

2. How We Use Your Information

We use your information to:

  • Provide and operate the ChoiceFMUK App

  • Stream live radio and related content

  • Improve app performance and user experience

  • Respond to enquiries, messages, or support requests

  • Run promotions or competitions (if applicable)

  • Comply with legal obligations

3. Legal Basis for Processing (UK GDPR)

We process personal data under the following legal bases:

  • Consent – where you have given clear permission

  • Legitimate interests – to operate and improve our service

  • Legal obligation – where required by law

4. Sharing Your Information

We do not sell or rent your personal data.

We may share information with:

  • Trusted service providers (e.g. hosting, analytics, streaming)

  • Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and lawfully.

5. Data Retention

We keep personal data only for as long as necessary:

  • To provide our services

  • To comply with legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymised.

6. Your Rights (UK & EU Users)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

7. Children’s Privacy

ChoiceFMUK is not intended for children under 13.
We do not knowingly collect personal data from children. If you believe we have done so, please contact us immediately.

8. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. External Links

The App may contain links to external websites or social media platforms. We are not responsible for the privacy practices of third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and/or updated on our website. Continued use of the App means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

ChoiceFMUK
📧 Email: [email protected]